Carpet Pre-cleaning Instructions

 


ServiceMaster by Park-Ellis

419-841-5575

connect:

Dear [8],

Thank you for choosing ServiceMaster Clean® to provide cleaning services for your home or office.  We look forward to seeing you on [4] and will arrive between [11].

We understand that choosing a professional cleaning and/or restoration firm can be difficult, and this may be your 1st experience however, we want this to be an enjoyable experience for you. We have been helping homeowners through this process for over 50 years. Rest assured ServiceMaster Clean® and ServiceMaster Restore® is the right company and has the qualified technicians to clean and restore your property.

From carpet and upholstery cleaning, to fire, water, mold remediation and trauma cleanup, we are the experts in commercial and residential cleaning & restoration services.

Your upcoming carpet cleaning

Thank you for choosing the ServiceMaster by Park-Ellis team for your cleaning needs. Prior to your carpet cleaning, we wanted to send you some instructions about how to prepare.

  • Remove breakables from the tops of furniture in the room we will be cleaning.
  • Pick up items from the floor such as plants, toys, pet beds, etc.
  • Pre-vacuum all areas to be cleaned.

Note:  We will place blocks under lighter items such as end tables, coffee tables, dining room chairs, loveseats, chairs and small sofas. Items we clean around instead of moving include beds, armoires, pieces containing china and electronics, exercise equipment and large or heavy sofas.

At the time of your carpet cleaning, you can expect:

  • Inspection with you of area to be serviced and review of the total cost of the service.
  • Apply a pre-spray to the carpet and let it set for three to five minutes. The pre-spray eemulsifies and (breaks down) the soil embedded in the carpet.
  • Rinse with hot water.  This removes any residue that might cause the carpet to re-soil faster.
  • Post-treat any spots that might remain.
  • Inspection with you to make sure that you are satisfied.

After the service:

  • Expected dry time is six to eight hours.  It is best to wait two days before placing heavy furniture back onto carpet if not using blocks.

Our service is guaranteed. If you have any spots that resurface, give us a call within 10 days after your cleaning and we will re-clean those spots.

Thank you for your business, and we look forward to providing the clean you expect and the service you deserve.

ServiceMaster by Park-Ellis

 

 

 

Emergency? Call us at 419-841-5575 Day or Night!

©2015 ServiceMaster by Park-Ellis. All rights reserved. An independent business licensed to serve you by ServiceMaster Clean.

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